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Surveyor/Senior Surveyor - National Portfolio Property & Asset Management

London , United Kingdom

Ref#: 9677250963

Date published: 1-Mar-2021

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  Job Title: Senior Surveyor – Property Management (National Portfolio & Specialist Markets)

  Location: London, St Martins Court


About the Team

Property Management & Asset Management is one of CBRE’s key service lines.


They enable their clients to focus on their core business by managing their real estate with total efficiency and with the aim of maximising its value. Their investment in both people and technology has created a state-of-the-art property management service, ironing out inefficiencies and adding value all the time.

The National Portfolio & Specialist Markets team are responsible for the management of a number of key clients including Aberdeen Asset Management, Kennedy Wilson, Nationwide Pension Fund and Harbert offering a friendly and social team, and the following opportunities: -

  • Interesting and varied work across all asset classes 
  • Client facing role with opportunities to grow instructions and lead client relationships
  • Structured training and career progression
  • Opportunities to become involved on asset management work 
  • Great internal support network
The team have ambitious plans to grow the team through existing and new clients including a focus on specialist and emerging markets such as healthcare, pubs and long income funds.



Key Responsibilities
  • Manage the transition of client/properties in and out of CBRE management
  • Responsibility for compliance relating to sites under their control, acting or escalating any issues relating to non-compliance
  • Carry out property inspections
  • Responsibility for ensuring that all necessary insurance valuations are undertaken, providing accurate insurance data to broker for renewal and ensuring that all insurance premiums are recharged to tenants
  • Responsibility for taking the appropriate action in response to any legal notice received in relation to a managed property
  • Responsibility for preparing data for client meetings in conjunction with their line manager
  • Attending client meetings, ensure recording of minutes and carrying out of actions arising
  • Reading of leases and ensuring accurate data is maintained on the property management system
  • Ensure rent demands are raised accurately and on time
  • Ensure credit control targets are met for rent and service charge collections
  • Ensure client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager
  • Ensure all tenant application fee invoices are raised and paid promptly
  • Work with the on-site facilities teams to review and obtain approval of service charge budgets
  • Review service charge cash flows and budgets monthly/quarterly subject to client requirements
  • Approve service charge year end reconciliations in accordance with RICS guidelines / client instruction
  • Identify and progress opportunities for cross-selling activities
  • Responsibility for arranging and chairing occupier meetings and occupier liaison meetings on a regular basis
  • Ensure recording of minutes of occupier meetings and 1-2-1 meetings are completed within 5 working days and carrying our all actions arising
  • Identify opportunities for providing additional services to clients and put proposals to line manager
  • Review tenant applications and prepare client recommendations for approval by line manager
  • Be fully conversant with, and adhere to, the rules and procedures contained in the Company’s FCA Insurance Business Compliance Manual

Key Skills/Knowledge
  • Preferably RICS qualified
  • Constantly updating knowledge of legislation relating to property management
  • Able to build and maintain client relationships
  • Use and grow knowledge of law relating to property management in order to make recommendations to the client
  • Understand and grow knowledge of the clients’ investment objectives
  • Be able to recognise opportunities for selling additional services to clients, including cross-selling
  • Able to build and maintain tenant / customer relationships
  • Understand the principles of lease structure and be able to read and understand a lease
  • Be able to apply legal principles of tenant applications for consent and the processes to be followed
  • Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements including the terms of the lease
  • Understand VAT, banking and credit control methods
  • Understand and apply all CBRE procedures relating to work activities
  • Able to contribute to team and department business plans
  • Able to work as part of a team, supporting other team members and recognising the work of others
  • Build and maintain relationships with other parts of the wider CBRE service lines


Person Specification
  • Good interpersonal skills 
  • Ability to prioritise and co-ordinate tasks efficiently ensuring all deadlines are met
  • Maintains a positive attitude towards routine tasks
  • Accurate and exceptional attention to detail
  • Pro-active and enjoys working autonomously and as part of a wider team
  • Confident and assertive where required
  • Understands and appreciates the importance of using discretion


EQUAL OPPORTUNITIES

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.



ABOUT CBRE

CBRE is the world’s leading commercial real estate services firm with offices located around the globe. CBRE currently employs roughly 100,000 people worldwide, with over 3,000 working in the UK. The Company’s core services include property sales, leasing and management, facilities and project management, investment management and, research and consulting. In central London, CBRE advises on more commercial property than any other adviser and across the United Kingdom with offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Jersey, Leeds, Liverpool, Manchester, and Southampton.