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Senior Procurement Manager - London

London , United Kingdom

Ref#: 9677251741

Date published: 16-Apr-2021

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JOB TITLE: Senior Procurement Manager
REPORTS TO: Associate Director, Property Management FM Procurement
DIRECT REPORTS: Procurement Manager

The Senior Procurement Manager is to oversee all category management, strategic sourcing, supplier relationship management and supplier performance activities for the key categories of spend allocated to them within the Property Management (PM) FM business unit.

The Senior Procurement Manager will be accountable for the development and execution of category management strategies and managing, monitoring and evaluating the success of the procurement and supply chain management activities including managing supplier relationships, performance management and continuous improvement, category risk management, and issue resolution.

The Senior Procurement Manager will manage the procurement activities within one of our key geographical regions, including attending regional operational meetings, and direct line management of a regional procurement manager. The role will be the main escalation for regional procurement issues, including managing key stakeholder relationships with the region.

The Senior Procurement Manager must possess an understanding of the business and category specific knowledge, excellent people leadership and change management skills and a robust capability in project management to provide value to the business unit. The senior procurement manager will take input from business unit stakeholders to formulate and execute category objectives, priorities and plans of actions.

Responsible for the following:

Business Influence
  • Develops and maintains strong relationships with the business unit and penetrating the organisation by continually demonstrating value and breaking down barriers in order to effectively manage spend;
  • Creates a roadmap that defines how influence in the organisation will be gained, ensuring consistent messaging and delivery of activities is performed with business unit stakeholders so their understanding and comfort level grows;
  • Engages business unit stakeholders to develop relationship equity;
  • Drives for results by consistently achieving goals and pushing to complete tasks by their deadlines;
  • Elevates Procurement’s status and advocating on Procurement’s behalf with senior stakeholders within the business unit; and
  • Develops and delivers communications with clarity and impact

Category Management
  • Understand business and client requirements and support the business unit in developing and implementing an appropriate 3 - 5-year procurement plan through the development of regional and national procurement strategies for the category;
  • Develop a detailed understanding of current issues within the categories taking into account the client requirements, changing economic or market conditions, legal and regulatory requirements,
  • operating procedures and practices, management restructurings, impact of new technology and financial stability of suppliers and insights and solutions within subcategories;
  • Formulates category strategies and plans including the contribution to the overall demand profile for respective subcategories that contributes to procurement fee income;
  • Assesses the supply market in accordance with strategy, executes the category plan and realises benefits; and
  • Refines and refreshes category management strategies and plans based on supplier management outputs

Sourcing and Procurement
  • Source the appropriate supply chain through the supplier vetting process and authenticate the exempt supplier list ensuring that supply chain sourcing is structured to meet stakeholder requirements;
  • Source, lead and manage procurement projects for the category, ensuring internal/ external governance and best practice is followed and value for money is achieved including:
  • identifying and agreeing tenderers;
  • production of tender documentation (including RFP, specifications, performance measures etc);
  • stakeholder engagement and management including stakeholder sign off appropriate to the sourcing event;
  • managing the tender process (site visits, tender clarifications, negotiations, presentations, references etc);
  • ensuring Terms and Conditions of Site-Specific Agreements and other governance are agreed in tender;
  • Negotiates effectively for the internal and external stakeholders and builds relationships with key individuals necessary for collaboration within the sourcing/ tender process;
  • production of a tender evaluation report; and
  • appointment of supply chain and instructing the raising of contract documentation ensuring up to date contract information is uploaded to the central contract repository.

Supplier Management (including Supplier Relationship Management (“SRM”))
  • Maintain an up to date knowledge of the Tier 1 (preferred framework suppliers) and Tier 2 suppliers (their direct sub-contractors) within the category;
  • Own and lead the strategic supplier relationships to meet CBRE’s global procurement and client objectives and acting as a point of escalation where required;
  • Monitor and analyse supplier performance in order to identify trends likely to indicate poor performance or supplier excellence including the management of Key Performance Indicators (“KPIs”) and conduct regular and formal performance and continuous improvement reviews with suppliers;
  • Maintain robust supplier relationships to deliver service and cost improvements and operational efficiencies;
  • Ensure regular audits of category suppliers to ensure integrity of supply chain governance and control risks within the category; and
  • Provide procurement and supplier management support and training for operational teams for the business unit.

Stakeholder Management
  • Serves as the interface between the functional team members to ensure effective definition of and delivery of category management activities – acts as a centre of excellence for the category within the procurement function and promotes the benefits and best practice sourcing principles to stakeholders within the category area;
  • Builds strong working relationships with business unit and client stakeholders in order to ensure requirements and considerations are being incorporated into category management and sourcing plans – liaises and reports to clients as appropriate on procurement and supply chain management activity;
  • Works with the business units to prepare category specific project plans for proposed procurement activities and makes sure all stakeholders understand timelines and assignments with ongoing project management updates;
  • Consults with resources in procurement across the wider business (e.g. supplier and contract management, spend analytics, performance management etc.) to solicit information and ensure alignment on programs with business wide impact;
  • Communicates with and coordinates the inclusion of the Procurement Champions within the operational teams on sourcing activities which require a centralised input

  • Bachelor’s degree

Previous Experience:
  • Must have a minimum of three (3) years relevant procurement and supply management experience; and
  • Experience within Property or Facilities Management (“FM”) preferable
  • Experience of category management preferable

  • Professional certification e.g. CIPS or evidence of continued professional growth

Targeted Competencies:
  • Excellent written and verbal communication skills with an ability to communicate;
  • Personable and able to form strong working relationships with diverse internal and external stakeholders up to senior level;
  • Self-sufficiency;
  • Creative problem solving and the ability to take decisions;
  • Ability to demonstrate value, insight and innovation development;
  • Experience of effective supplier management (including commercial and qualitative performance, risk management and supplier relationship management) techniques;
  • Able to demonstrate experience in a broad range of key procurement skills including leadership, negotiation, influencing, project and change management and governance;
  • Experience with e-procurement tools and systems (Zycus, etc); and
  • Strong analytical skills and advanced knowledge of MS Office (Excel, Word and PowerPoint essential);