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Procurement Manager - London

London , United Kingdom

Ref#: 9677251740

Date published: 16-Apr-2021

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JOB TITLE: Procurement Manager
REPORTS TO: Associate Director, Property Management FM Procurement
The Procurement Manager is to oversee all category management, strategic sourcing, supplier
relationship management and supplier performance activities for the key categories of spend allocated to them within the Property Management (PM) FM business unit.

The Procurement Manager will be accountable for the development and execution of category
management strategies and managing, monitoring and evaluating the success of the procurement and supply chain management activities including managing supplier relationships, performance management and continuous improvement, category risk management, and issue resolution.

The Procurement Manager will be responsible for managing and delivering results that support the procurement related goals and objectives for respective subcategories and business units and for ensuring compliance with the RICS service charge code.

Responsible for the following:
Business Influence
• Develops and maintains strong relationships with the business unit and penetrating the
organisation by continually demonstrating value and breaking down barriers in order to effectively
manage spend;
• Creates a roadmap that defines how influence in the organisation will be gained, ensuring
consistent messaging and delivery of activities is performed with business unit stakeholders so
their understanding and comfort level grows;
• Engages business unit stakeholders to develop relationship equity;
• Drives for results by consistently achieving goals and pushing to complete tasks by their deadlines;
• Elevates Procurement’s status and advocating on Procurement’s behalf with senior stakeholders
within the business unit; and
• Develops and delivers communications with clarity and impact
Category Management
• Understand business and client requirements and support the business unit in developing and
implementing an appropriate 3 - 5-year procurement plan through the development of regional and
national procurement strategies for the category;
• Develop a detailed understanding of current issues within the categories taking into account the
client requirements, changing economic or market conditions, legal and regulatory requirements,
operating procedures and practices, management restructurings, impact of new technology and
financial stability of suppliers and insights and solutions within subcategories;
• Formulates category strategies and plans including the contribution to the overall demand profile
for respective subcategories that contributes to procurement fee income;
• Assesses the supply market in accordance with strategy, executes the category plan and realises
benefits; and
• Refines and refreshes category management strategies and plans based on supplier management
Sourcing and Procurement
• Source the appropriate supply chain through the supplier vetting process and authenticate the
exempt supplier list ensuring that supply chain sourcing is structured to meet stakeholder
• Source, lead and manage procurement projects for the category, ensuring internal/ external
governance and best practice is followed and value for money is achieved including:
• Assist in the transition of suppliers for property sales/transfers and carry out procurement tasks to
compilation that are allocated to the procurement team; and
• Performs management of Procurement Champions within the operational teams of the business
unit on category management activities and strategic sourcing projects where utilised and develops
and coaches Procurement Champions and conducts performance reviews following a sourcing
Supplier Management (including Supplier Relationship Management (“SRM”))
• Maintain an up to date knowledge of the Tier 1 (preferred framework suppliers) and Tier 2 suppliers
(their direct sub-contractors) within the category;
• Own and lead the strategic supplier relationships to meet CBRE’s global procurement and client
objectives and acting as a point of escalation where required;
• Monitor and analyse supplier performance in order to identify trends likely to indicate poor
performance or supplier excellence including the management of Key Performance Indicators
(“KPIs”) and conduct regular and formal performance and continuous improvement reviews with
• Maintain robust supplier relationships to deliver service and cost improvements and operational
• Ensure regular audits of category suppliers to ensure integrity of supply chain governance and
control risks within the category; and
• Provide procurement and supplier management support and training for operational teams for the
business unit.

Stakeholder Management
• Serves as the interface between the functional team members to ensure effective definition of and
delivery of category management activities – acts as a centre of excellence for the category within
the procurement function and promotes the benefits and best practice sourcing principles to
stakeholders within the category area;
• Builds strong working relationships with business unit and client stakeholders in order to ensure
requirements and considerations are being incorporated into category management and sourcing
plans – liaises and reports to clients as appropriate on procurement and supply chain management
• Works with the business units to prepare category specific project plans for proposed procurement
activities and makes sure all stakeholders understand timelines and assignments with ongoing
project management updates;
• Consults with resources in procurement across the wider business (e.g. supplier and contract
management, spend analytics, performance management etc.) to solicit information and ensure
alignment on programs with business wide impact;
• Communicates with and coordinates the inclusion of the Procurement Champions within the
operational teams on sourcing activities which require a centralised input
General Responsibilities
• Compliance with global and national procurement and supply chain governance including policies,
processes, procedures and systems;
• Working within Procurement team to ensure related documentation is best in class;
• Meet assigned financial targets set by the business and contribute to business line and
procurement fee income generation by maintaining accurate information to support related
procurement charges;
• Drives for results by consistently achieving goals and pushing to complete tasks by their deadlines;
• Provide support to the bidding process for new business;
• Identify opportunities to create additional value and differentiation utilising the supply chain to
facilitate these requirements;
• Be aware of synergies with other Procurement (Global and EMEA) teams to ensure preferred
suppliers are leveraged where possible and ensure category strategies aligned as appropriate;
• Analyse opportunities to improve spend visibility and identify future procurement projects; and
• Provide general cover within the Procurement Team when determined by annual leave or other

• Bachelor’s degree
Previous Experience:
• Must have a minimum of three (3) years relevant procurement and supply management
experience; and
• Experience within Property or Facilities Management (“FM”) preferable
• Professional certification e.g. CIPS or evidence of continued professional growth
Targeted Competencies
• Excellent written and verbal communication skills with an ability to communicate;
• Personable and able to form strong working relationships with diverse internal and external
stakeholders up to senior level;
• Self-sufficiency;
• Creative problem solving and the ability to take decisions;
• Ability to demonstrate value, insight and innovation development;
• Experience of effective supplier management (including commercial and qualitative performance,
risk management and supplier relationship management) techniques;
• Able to demonstrate experience in a broad range of key procurement skills including leadership,
negotiation, influencing, project and change management and governance;
• Experience with e-procurement tools and systems (Zycus, etc)
• Strong analytical skills and advanced knowledge of MS Office (Excel, Word and PowerPoint
essential); and
• Category knowledge preferred