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Engineering Technician - Fabric

Southampton , United Kingdom

Ref#: 9677251942

Date published: 28-Apr-2021

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Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. 

Our BT Workplace team provide a full range of building maintenance services to their 8,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops.

We encourage new ways of working, driving innovation, whilst always living to our RISE values. 

Respect Integrity Service Excellence

The role: Engineering Technician (Fabric)
The purpose of our Engineering Technician (Fabric) is to support the Supervisor providing reactive and pre-planned maintenance services to building fabric and specific engineering services at various sites in accordance with laid down procedures and safe working practices. 
Key responsibilities are as follows:
Delivery of the physical workplace experience in a single or multiple customer locations  
Delivering our service commitments, maintaining high standards of HSE and a secure workplace, control cost, drive service improvement activity and improve customer satisfaction. 
Building and sustaining effective relationships within the customer organisation 
Ensure compliance with all processes and procedures, statutory requirements, engineering standards and Health & Safety systems are followed. 
Provide a planned and reactive maintenance service as instructed, ensuring that operational standards, process and procedures are followed. This includes general building fabric and plumbing related tasks as required and as identified on the fabric competency matrix. 
Supports the Projects & Construction team and Facilities Services Manager in identifying, scoping and delivering uplift and refit projects. 
Complete suitable risk assessments prior to undertaking work and complete the appropriate documentation in full. 
Record and report any risk, loss or defect to management for corrective action. 
Ensure Site Activity Log Books are completed in a timely and accurate manner and are maintained in accordance with procedures 
Participate in an Emergency Call Out Service as required in accordance with the Out of Hours Rota 
Supports the development of other colleagues, including General Technicians, cross skilling colleagues and apprentices. 
Other relevant duties consistent with the general requirements of the technical services delivery as directed by the Fabric Supervisor or Facilities Services Manager. 
The colleague must understand their environmental responsibilities and follow the BT Facilities Services environmental policy, procedures and routines to support the business in achieving its environmental objectives. 

Person Specification:
Able to demonstrate competence in the required tasks typically undertaken within building fabric, including plastering, joinery, glazing, plumbing and decorating, as identified on the fabric competency matrix 
Able to organise a small team of individuals to undertake fabric projects, including managing and overseeing the fabric work of General Technicians 
Fully conversant with all relevant HSE requirements and their effective application 
Diligent, with an eye for quality and attention to detail, acting with a sense of urgency to put things right for customers
The ability to constructively challenge established thinking and implement new practices or approaches for the benefit of customers and BT Facilities Services
Essential – proven experience in a building trade or building fabric role 
Essential - Appropriate knowledge of Health and Safety and environmental requirements related to delivery of the assigned tasks, including manual handling awareness, legionella awareness, PASMA, IPAF, asbestos awareness, roof working 
Desirable – holder of a level 3 or equivalent, work based and practically assessed building fabric related qualification, such as an NVQ, BTEC or apprenticeship in a building trade related subject area 
Full UK driving licence required

Our mission: To build a world-class business through exceptional service and exceptional people


RESPECT

We act with consideration for others’ ideas and share information openly to inspire trust and encourage collaboration. 
INTEGRITY

No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for. 

SERVICE

We approach our clients’ challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities. 

EXCELLENCE

We focus relentlessly on creating winning outcomes for our clients, employees and shareholders.