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Associate Director - Property Management - Part Time Hours

Birmingham , United Kingdom

Ref#: 9677249685

Date published: 24-Nov-2020

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Role Purpose

CBRE are looking for an exceptional Associate Director to join the Property Management team, working on one of our largest key client accounts. Based in Birmingham you will be responsible for managing various classes of property throughout the Midlands for Property Management's largest client. This includes Grade A City Centre offices, high quality industrial units in and out of town and high street retail assets. 

People are what make our service special and we therefore invest considerable time in development and training. With access to CBRE’s International platform and Global Best Practices you will have the opportunity learn from some of the best property managers in the world.

The purpose of the role is to be a part of CBRE’s Property Management team in a client focused role ensuring accurate and timely delivery of service and achievement of Key Performance Indicators.

Key Responsibilities

Manage the transition of properties in and out of CBRE management
Responsible for compliance relating to sites under their control, taking action or escalating any issues relating to non-compliance 
Carry out property inspections and prepare report for distribution to the Client, ensuring client reports are prepared to the correct specifications and issued to in accordance with agreed timescales.
Responsible for provision of accurate insurance data to the client’s chosen broker.
Responsible for ensuring that all insurance premiums are recharged to tenants
Responsible for taking the appropriate action in response to any legal notice received in relation to a managed property
Responsible for preparing data for client meetings, attending these meetings and carrying out any actions arising.
Responsible for the preparation of Asset Plans for every managed property and ensuring the details within these plans are accurate and delivered to the client within the required timescales. 
Reading of leases and ensure accurate data is maintained on the property management system
Ensure rent demands are raised accurately and on time 
Ensure credit control targets are met
Ensure client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales, subject to approval by line manager as required
Ensure all fee invoices are raised in accordance with contracts and paid promptly
Review and approve service charge budgets
Review service charge cash flow and budget regularly
Approve service charge reconciliations 
Prepare monthly forecasts for non-recoverable expenditure. 
Identify and progress opportunities for cross selling activities
Responsible for arranging and chairing tenant meetings.
Ensure recording of minutes for tenant meetings and carrying out of actions arising
Take appropriate action for all forthcoming diary events 
Identify opportunities for providing additional services to clients and put proposals to line manager
Review tenant applications and prepare client recommendations within the required timescales. 
Be fully conversant with, and adhere to, the rules and procedures contained in the Company’s FSA Insurance Business Compliance Manual
Responsible for managing junior members of the team and for ensuring the delivery of an efficient Property Management Service to both Clients and Tenants as part of the wider Team. 

Person Specification/Requirements

Constantly updating knowledge of legislation relating to property management
Use knowledge of law relating to property management in order to make recommendations to the client
Able to build and maintain client, tenant and customer relationships
Understand the principles of lease structure and be able to read a lease
Be able to recognise opportunities for selling additional services to clients, including cross selling
Be able to apply legal principles of tenant applications for consent and process to be followed
Apply the principles of service charge management to ensure compliance with all regulatory and procedural requirements
Understand VAT, banking and credit control methods
Understand and apply all CBRE procedures relating to work activities 
Able to use IT software such as Word, Excel, and databases
Able to contribute to team and department’s business plan
Able to delegate, supervise and develop junior team members
Able to work as part of a team, supporting other team members and recognising the work of others
Build and maintain relationships with other parts of the wider CBRE team
Excellent presentation skills. 


We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.


CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year.

CBRE offers a range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.

In central London, CBRE advises on more commercial property than any other adviser and across the United Kingdom with offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Jersey, Leeds, Liverpool, Manchester, and Southampton.